Job Description

Assist in promoting and restoring patient’s health telephonically by contacting patients for direct services with healthcare providers and multidisciplinary team members and provide chronic disease tracking/advisement.

Skills / Requirements


To perform this job successfully, an individual must be able to perform each medical office duties which he/she is capable of through appropriate training and within the scope and limits of the Medical Assistant/Certified Nursing Assistant, perform each essential duty listed above satisfactorily and with professionalism and courtesy to others, able to effectively and efficiently organize and carry out workload. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be bilingual in English/Spanish.

  • Must be able to obtain a fingerprint clearance card. If not already obtained, Fingerprint Clearance card application must be submitted within 5 business days of employment.
  • Must be able to successfully pass a background check and a health and drug screen.
  • High School diploma or equivalent. Associate’s degree preferred.
  • Certificate or diploma as Medical Assistant/Certified Nursing Assistant from an accredited school.
  • Minimum six (6) months related experience and/or training; or equivalent combination of education experience.
  • Experience in community liaison with Support Agencies and Non-Profits.
  • Knowledge of computer and general office machines.
  • Accurate typing and orderly record keeping ability.
  • Current Medical Assistant Certificate or diploma from an accredited program; or
  • Current Certified Nursing Assistant or LNA (Licensed Nursing Assistant) with diploma from an accredited program.